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Testimonials

layover on Tokyo and we’re so grateful

11/06/2024

We had a layover on Tokyo and we’re so grateful Tony was able to squeeze us in for a tour….

Consistently exceeding expectations.

11/06/2024

Tony was an amazing guide, driver and photographer. If I can rate 5 more stars, I would. This is not…

Best layover tour Ever! Well worth it.

09/24/2024

This was the best layover tour my family has ever had! Tony was awesome! We have a 8 and 4…

Trip of a lifetime

09/24/2024

First off. Amazing trip. The downside? we have to come back. So much more to see. The upside? I know…

Highly recommend using this company

09/24/2024

I highly recommend using this company to plan your tour in Japan. I was on a long layover in Tokyo…

Comfortable ride for private tour to mt fuji

07/24/2024

The ride from Tokyo was so comfortable! We stopped at many “off the beaten path” locations and views to see…

Amazing vacation

06/11/2024

We had the most amazing family vacation in Japan! The Travel Assist Japan (TAJ) team (Tony, Fumi, and Yoshiko) were so helpful all throughout from planning and personalizing tours.

super satisfied

06/03/2024

My tour guide Sophia was incredibly helpful and patient, and the entire experience was quite fulfilling. As a first-time visitor to Japan, I've got plenty of questions and a lot of sights I want to see during my nine-hour layover in Osaka.

The tour itself was lovely

06/03/2024

This was planned with short notice, quick turnaround time and loose agenda. Communication was speedy and easy. The tour itself was lovely.
customer

Responded promptly to all my messages

05/09/2024

I couldn't be happier to have been introduced to Tony and Fumi. Both of them responded promptly to all my messages. While it was daunting to plan a trip to

Absolutely book another tour

04/08/2024

We would absolutely book another tour with Tony and Fumi. They were both very helpful in planning a great day trip to try to see Mr. Fuji and Hakone.

Flair for the City and the history with Fumi

03/21/2024

With only 11 hours in Tokyo during a flight layover and airport change (NRT to HND), we were able to get a flair for the City and the history with our guide

Great Tokyo Layover Experience

09/12/2023

Highly recommend this tour if you have a long layover in Tokyo. Tony met us at the airport and provided a private tour across Tokyo.

Unique and wonderful adventure into fashion and art

08/31/2023

Fantastic day seeing essential neighborhoods on our "list". From modern art to Japanese traditional crafts emporium to high street to trendy we saw and (even shopped) it all!

Great escape from Haneda during 11 hr layover

08/31/2023

We upgraded to the private car layover tour and it was a fantastic way to hit the highlights of Tokyo during our 11 hr layover at Haneda.

Tracy was very accommodating!

08/09/2023

Tracy was very accommodating no matter the situation. She never pressured us on time. For that matter she was consistently reassuring us to not worry about the time.

Haneda layover tour by Car

07/19/2023

Tony was a great guide and very easy to talk with. He replies fast on emails and whatsapp. The tour itinerary is flexible and well designed on our schedule.

Excellent planning and care

07/14/2023

Excellent planning and care from our tour guide ,Sally. She was incredibly well prepared and took excellent care of our entire family!

A layover well spent in Japan

07/14/2023

Great tour even for a short time Our tour guide Tony is well verse of all the places we’ve been He is very nice and decent

Excellent Tokyo city and Mount Fuji tour

06/04/2023

Tony is a very experienced guide who speaks good English. He tells us about the background and history of the places he brings us. We wouldn’t have known the facts if we travelled alone.

The tour was excellent

05/13/2023

Tracey was very friendly and eager to ensure that we saw the sights that were most interesting to us in our time schedule.

Narita Layover for 12 Hours!

04/04/2023

We had 12 hours to kill with a layover in Narita Airport going from Hanoi, Vietnam to Dallas/Fort Worth, Texas. Instead of sitting at the airport we decided to hire Tony Ina

Very thoughtful, well prepared

12/05/2022

Had a great tour with Tracy. Very thoughtful, well prepared and took time to explain the history and importance of the sites to us.

How well organized our tour guide,Tracy

09/20/2022

We loved how well organized our tour guide, Tracy, was. She sent us an email with useful detailed information beforehand,

super satisfied

06/03/2024

My tour guide Sophia was incredibly helpful and patient, and the entire experience was quite fulfilling. As a first-time visitor to Japan, I've got plenty of questions and a lot of sights I want to see during my nine-hour layover in Osaka.

Apananda from Thailand at Mt. Fuji

11/29/2015

Toshio chose the perfect day for my trip to Mt.fuji.The weather was perfect! The view is breathtaking.

Benson from Singapore. Day trip to Autumn color tour to Kawaguchi lake

11/11/2015

Autumn Color is max at Kawaguchi lake in Yamanashi pref. They enjoyed beautiful color of leaves and local atmosphere.

Karl`s day trip to 5th station of Mt. Fuji

11/05/2015

Toshio was the perfect guide for our day trip to Mt Fuji. He is punctual, reliable, friendly, knowledgeable, accommodating, and fun to be around.

Alena Cheung from Australia with Hakone & Mt. Fuji tour

10/10/2015

It was our great pleasure to have Toshio taken us to Mt Fuji. Attenton to details , flexible and always did his best to cater for our family needs .

6 star rating to give. by Rebecca from USA

04/28/2015

I wish there was a 6 star rating to give. Our tour with Toshio was the highlight of the trip. I recommend anyone coming to Tokyo to take a day to get out of

Consistently exceeding expectations.

11/06/2024

Tony was an amazing guide, driver and photographer. If I can rate 5 more stars, I would. This is not…

Don’t miss out

03/04/2024

I went on two tours with Travel Assist Japan. Both such different experiences but equally excellent. Day 1 with Fumi exploring everything Tokyo.

Insure you see you want

05/20/2019

Tony was amazing. He is very accommodating and wants to insure you see what you want to. We had two days One in Tokyo and the second he drove us to Nikko

Mary from Hawaii to Nikko for day trip

01/03/2016

We enjoyed our tour with Toshio immensely. He took us places where only a local would know. He is organized, helpful

Annie from Singapore

10/09/2014

Mr Toshio is a helpful and hardworking tour guide on local Japanese day tours. He is attentive to and thoughtful of customers' needs.

Comfortable ride for private tour to mt fuji

07/24/2024

The ride from Tokyo was so comfortable! We stopped at many “off the beaten path” locations and views to see…

Absolutely book another tour

04/08/2024

We would absolutely book another tour with Tony and Fumi. They were both very helpful in planning a great day trip to try to see Mr. Fuji and Hakone.

Travel Assist Japan is a Must for your next visit!

05/29/2023

We used Japan Travel Assist for four cities we visited over 2 weeks: Tokyo, Mt. Fuji/Hakone, Kyoto, and Osaka. We had a great time with our all of our guides (Fumi, Tony, and Mimmy).

Highly recommend

04/18/2023

Highly recommend a private tour with this company. Tony was amazing and so knowledgeable on the areas we visited.

Amazing day trip to Mt.Fuji

04/04/2023

Tony was an absolute joy to deal with before and on the day itself. He allowed us to feel so relaxed and catered the day and food to our own requirements

An amazing way to get up close with Mt Fuji

02/17/2020

Tony was an exceptional guide for the day. We had planned and booked for a specific day. He contacted us a couple of days before and told us

Awesome!!

01/07/2020

Tony was an excellent tour guide. He took us to places we would be interested in seeing. He took us to a local Ramen place for lunch which was a great

Great scenery of Mt Fuji

12/03/2019

This is our first trip to Mt Fuji. We were there with 2 families with children and stayed in Hakone for 2 nights.

Veronica’s day trip to Mt. Fuji

12/10/2017

We had the best time on our tour with Toshio! He is a knowledgeable and professional guide, he was very patient with our kids, took many photos

Don’s Day trip to Mt. Fuji and Hakone

04/23/2017

Tony was great. He took us on a tour of the mountain country around Mt. Fuji in his brand new Lexus SUV and then dropped us off at the station

Jeni’s trip to Hakone from Haneda airport

04/18/2017

What a wonderful start to our trip to Japan with my elderly mother. Toshio collected us from the airport at 6:30am in his luxury Lexus

A day trip to Hakone Okada museum & Mt. Fuji

02/11/2017

My Wife and I went with Toshio to Mount Fuji for a day , He was very easy to arrange to meet and was punctual at our Hotel , His car is very new nice

Flair for the City and the history with Fumi

03/21/2024

With only 11 hours in Tokyo during a flight layover and airport change (NRT to HND), we were able to get a flair for the City and the history with our guide

Narita Layover for 12 Hours!

04/04/2023

We had 12 hours to kill with a layover in Narita Airport going from Hanoi, Vietnam to Dallas/Fort Worth, Texas. Instead of sitting at the airport we decided to hire Tony Ina

Best way to spend a long layover

09/14/2022

Tony was a great host. Best way to spend a long layover at Narita. He took us many places and really helped us see Tokyo in a short period of time. Thanks Tony!

A great way to spend a 13 hour layover in Japan

08/30/2019

I was dreading a 13 hour layover in addition to an airport transfer from Haneda to Narita on my return flight back home to the US.

Great second experience in Tokyo!

10/19/2023

We took a tour with Tony one day and Fumie the next day. Both tours were great. The guides were informative and thoughtful in their selections for our tours.

An incredible layover tour of Tokyo with Tony!

06/08/2023

In May 2023, my girlfriend and I did a custom 6 hour layover tour with Tony in Tokyo! Tony met us at Haneda airport in a beautiful large SUV

like spending the eveing with an old friend

09/25/2022

My tour with Kyoko was like spending the eveing with an old friend. She was knowledgeable about the area and helped me to better understand Japanese culture.

Derek Linden with Izakaya evening tour

10/10/2015

Toshio planned a fantastic evening culinary tour for us! He not only showed us the amazing Okachimachi market, but also took us to a nice Izakaya

Great second experience in Tokyo!

10/19/2023

We took a tour with Tony one day and Fumie the next day. Both tours were great. The guides were informative and thoughtful in their selections for our tours.

Trip to Hakusyu

04/06/2018

Booked the Hakushu Distillery Tour with Toshio and had an amazing experience. Booking was very easy and every detail was taken care of by Toshio.

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